Terms and conditions Figueres
1. ACCEPTANCE:
The client accepts the following conditions for the occupation of the tourist apartments for the period, amount and occupants in this contract.
2. USERS:
The person who makes the reservation will be of legal age and will be responsible for ensuring that all information entered is correct.
3. CONFIRMATION:
This document represents the confirmation of the rental reservation for tourist use for the amount and occupant period specified above.
4. EQUIPMENT:
The client assumes responsibility for the maintenance of the apartment, furniture and equipment was at the check-in and agrees to leave it at the check-out in the same condition.
5. CLEANING:
The apartment is clean. The client agrees to leave the apartment in a reasonable clean condition without rubbish or food scraps.
6. OCCUPANTS:
The client will only be able to accommodate the maximum number of people defined in the characteristics of the apartment.
7. TOURIST TAX:
The amount of the reservation will be increased by a tourist tax for a maximum of 7 nights, amount of 1.10 € per person and night free for children under sixteen year old.
8. ENTRANCE:
Check-in time at the apartment is from 4pm. We do not have keys, we work with an access PIN code. Once the code is activated, the apartment can be accessed without notifying the property. The access code is generated on the day of arrival in a random manner.
9. PAYMENT:
For the reservation the customer pays 50% of the whole amount and seven days before the check-in the last 50% (including tourist taxes, and the guarantee).
10. WARRANTY:
NC APARTMENTS asks for a guarantee of 150 € with a credit card. This guarantee is returned upon check-out. Except in case of damage to the apartment, furniture or equipment, even situations of heavy dirt or food scraps. The cost of the cleaning will be deducted from the guarantee.
11. MODIFICATIONS:
We reserve the right to change the contracted apartment for one with similar or superior characteristics in cases of force majeure such as occupations or damage occurring after the date of booking. These changes will represent no cost for the customer.
12. PHOTOGRAPHS:
Photographs on the apartments correspond to a model, it may not necessarily match the actual rented, although all apartments have the same equipment according to their category.
13. CANCELLATION OF A RESERVATION.:
The indemnities that will be applied on the deposit made will be the following:
* 10% When the cancellation is made within more than 30 days.
* 50% When the cancellation is made within 30 days or less.
* 100% When the cancellation is made within 7 days or less.
14. SCHEDULE:
* CHECK IN: 16 pm
* CHECK OUT: 11 am
15. DURING YOUR STAY:
The following cases may be cause of eviction
• No more guests than those registered. If NC APARTMENTS detects that there are more people staying in the apartment than those registered and paid, we will proceed to collect from the deposit the supplements for each person or to the eviction.
• It is totally forbidden to have parties in our apartments. It is cause for immediate eviction, and without being able to recover your security deposit.
• If your behavior is not appropriate with the NC APARTMENTS staff or with other clients of the building, as well as the misuse of our facilities.
• Smoking is prohibited. Smoke-free apartments.
• Pets: Pets are not allowed.
• BREAK HOURS: we ask you to behave appropriately and formally towards the rest of the clients in the building, respecting the resting hours (from 10 p.m. to 10 a.m.) and the rules of the complex. COUNCILS:
• AIR CONDITIONING: it is advisable to maintain a suitable temperature of 24ºC in order not to harm health. Another key for optimizing the cold is to keep both the curtains and the windows and doors tightly closed.
• NATURAL GAS HEATING: it is advisable to maintain a suitable temperature of 23 ºC. To avoid excessive heat losses, it is recommended not to open the windows for more than 10 minutes.
• INCIDENTS: if something breaks or damage occurs in the apartment during the stay, you must notify our staff as soon as possible, and never wait for the day of departure.
• The management of the establishment is not responsible for any type of valuables inside the apartments.
16.SPECIAL CONDITIONS FOR CHILDREN
Cots and high chairs are available for babies up to 2 years old as long as there is availability and a prior reservation is made.
The cot has a cost of 15€ / stay.
Children up to 2 years old have free stay, if they use their parents' bed.